Cera-5™ | Policies
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Privacy Policy

This privacy policy sets out by Cera5.com uses and protects information that you give Cera5.com when you use this website.
 Cera5.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that such information will only be used in accordance with this privacy policy.
 Cera5.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with such changes made and be updated with the latest policy. This policy is effective from 29 November 2011 onwards.

Security

We are committed to ensuring that your information is secured. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What we do with the information we gather

We require your information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional mails about new products, special offers or other information which we think you may find interesting using the contact details which you have provided.
  • From time to time, we may also use your information to contact you for market research and survey purposes. We may contact you by email, phone, fax, mail and/or any other mode of contact as we deem appropriate.
  • We may use the information to customise the website according to your interests.

 

Who views your personal information

Cera5.com may share your personal information with affiliates that perform services for us, including but without limitation to those who fulfill orders, deliver packages, send postal mails and e-mails, analyse customer data, provide marketing assistance, process credit card payments, investigate fraudulent activity(ies), conduct customer surveys and provide customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information to other parties for other purposes.

Public information

Please note that if you choose to share information about yourself in an open format, such as through a third party site like Facebook or in the user-generated content of our own website, we consider that information to be public information and NOT personal information.

Choice - Opt Out

If you receive any future e-mailings from Cera5.com, you may opt out of these mailings at any time by visit here

Payment Policy

We accept the following forms of payment: Bank Transfer, Direct Deposit Over ATM Machine/Counter, Credit and Debit Card Payments or Paypal, Ipay88 and Western Union. Payment made cannot be refunded, it can only be converted into store credit.

Making a Purchase

The information you provide upon making a purchase includes general facts necessary for us to complete your order, for instance, your name, billing address, shipping address, e-mail address, phone number and credit card number. Your credit card number is privileged information and will at no time be shared with a third party, save and except for the authorised payment processing agents. Your credit card details will not be stored. Other information is stored and maintained in a secured location separated from this website.

Submitting Testimonials

Please note that upon submitting your testimonial, the information you provide including but without limitation to your name, age, gender, location, occupation and testimonial will be automatically used, published and/or shared on this website and other marketing materials as may be deemed appropriate by us without further reference to you.

Shipping Policy

Cera5.com ships with Pos-Laju and Pos Malaysia which we think is appropriate by referring to customer location and a tracking number will be provided via email, customer need to make sure the email being registered is valid to receive this notification.

All order will be dispatched the next day if ordered and paid after 10am, or the following day for orders after 10am. We will ship out orders from Monday to Friday. No deliveries on Saturday, Sunday and public holidays.
We are not responsible for incorrect postal addresses resulting in non-delivery of the goods. Please carefully check that you have entered the correct address. Shipping addresses cannot be changed after checkout, We are not responsible for items shipped to an incorrect address that is provided by the customer.
We accept pick-ups, please select self-pickup during checkout and visit us at our office address as stated in our Contact Us section.
Delivery time frame advertised is not guaranteed. The couriers we use operate on a 98-99% success rate. We're unable to take responsibility if the item is not delivered on time but we'll help to monitor and urge for timely deliveries. We may request additional information before processing and shipping orders whenever we deem necessary. In times of adverse weather conditions items may take longer than usual to arrive.

Return Policy
In the unlikely event that the order delivered is in damaged condition or you have received defective or incorrect product, please contact us within 7 working days and do not discard the product unless we’ve directed you to do so. Upon confirmation with our support team personnel, you can then return the product unused and in the same condition as you’ve received it, in its original packaging, along with the invoice in order to obtain a refund which will include the full cost of the product, shipping charges, customs, tariffs and taxes.
We shall process the refund once we’ve received the product and confirmed that it is in unused condition, in its original packaging, along with its original invoice, failing which refund may not be possible.
Question about This Policy
Please do not hesitate to email us at order@onecarewellness.com should you have any enquiry 
about our policies or the content and practices of our website.
Customer Reviews from Facebook
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  • Cera-5™ customer review by Geneviere Love Ethan
    Geneviere Love Ethan
    I've been using Cera5 and AG Factor for a month now and I can see the difference it brings just only 3 days of consuming it. I see it helps to hydrate my dry skin especially when it helps curing out my eczema. It also helps to eliminate my fine and laughing lines as it helps to plump up my skin. Definitely would repurchase and spread the word out on this miraculous product.
  • Cera-5™ customer review by Catungal Katrina
    Catungal Katrina
    My skin is very thin and fragile so I have to be very careful in choosing products that I would use. I have tried a lot of skin regimen to improve my skin, especially on the elasticity issues. Somebody just recommends it and when I tried, I have noticed a good change in my skin. I intake Cera5 and AgFactor together for the start. I am convinced to continue taking it not only for my skin but for overall health benefits as well.
  • Cera-5™ customer review by Elleen Seol
    Elleen Seol
    I would highly recommend as a health booster but not cure as medication. I've tried for a month supply and the areas of dried skin due to hormonal changes during pregnancy did get a little better. However, do consult your gynae as mine said it was safe to take but not necessary. I'm a desperate patient. hehe. So far no side effects, would see if it affects baby, still monitoring. But till now, my gynae said my baby is healthy! (: I'm 7 months pregnant now, i'll continue with the supplements only after my confinement and breast feeding~
  • Cera-5™ customer review by Shâ Shäh Syáfìq Çhãtwìthyøū
    Shâ Shäh Syáfìq Çhãtwìthyøū
    Kamariah omar 48 singapore. The result have shown some improvement since the 2 months using the product. All the itchyness have reduce drastically and no side effect so far.My skin are very sensitive. the product have so far been very soothing.I highly recommended those with senstive skin or dry skin problem to try this product
  • Cera-5™ customer review by Heidi Chen
    Heidi Chen
    As a mother of 2 kids, I noticed my skin is getting worsen compare with those days. Sagging, yellowish, very dehydrated, and peeling sometimes. I seldom apply lotion cause I dislike the sticky/ oily touch left on my skin. Recommended by my sister, I have been taking Cera 5 for almost a month. I would say this is really amazing! No joke, my skin is silky smooth and moisture now. And I can't believe it could turn my skin pinkish from yellowish, this is what I always wish for. Cera 5 has become my daily essential now.
  • view more  (3)
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Get a natural & painless facelift with just 2 capsules of CERA5™ a day. Strengthen your cells for longer lasting visible results. Rejuvenate your skin from the inside out, smooth out the lines & wrinkles for a softer & younger skin.
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1-month supply
60 capsules
USD
80
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2-month supply
120 capsules
USD
147
You saved USD 13
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3-month supply
180 capsules
USD
209
You saved USD 31
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1-month Supply
60 + 60 capsules
USD
147
You saved USD 13
+ order
COURIER PARTNER
 
ESTIMATED DELIVERY DATE:
26th Dec 2018
Supplement Facts
Net Weight: 14.4 gm
Serving size: 2 capsules per day
Servings per bottle: 30 (60 capsules)
Content per serving
Takara™ Litchi Seed Extract (Lychee) (Litchi Chinensis Sonn) contains min 12% of naturally occurring polyphenols--Saponin, Tannin, Leucocyanidin (Flavonoid), & Anthocyanin
240 mg
PhytoAbsorb® Acerola Cherry [(Malpighia punicifolia) extract 20:1 (berry) Standardized up to 34% Natural and Native Vitamin C]
200 mg
ProBio-Enhanced™ stabillized R-Lipoic Acid
250 mg
AstaREAL P2AF® Astaxanthin [from extract of Haematococcus pluvialis algae (providing 2% astaxanthin)]
200 mg
Ceramides extract from Rice bran & germ [Oryza sativa Linne (Gramineae)] (non-GMO) (providing min 3% glycosphingolipids, phytoceramides and glycosylceramides)
50 mg
STAR-DRI® Maltodextrin
20 mg
Daily value not established

Other ingredients: dextrin, calcium carbonate, sodium caseinate (milk), pullulan, vegetable stearate, silica

● Takara-LC™ is a trademark of Sapor Natural Co Japan
● PhytoAbsorb® is a trademark of TangierNutra, Inc. 
● ProBio-Enhanced™ is a trademark of GeroNova Research, Inc. 
● AstaREAL® is a registered trademark of Fuji Chemical Industry Co., Ltd., Japan

Dosage and Usage

2 capsules daily on an empty stomach.

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Safely delivered to you within 3-7 business days
United States - Expected delivery date is 26th Dec 2018
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Delivery to your door step:
26th Dec 2018 (Estimated)
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